Privacy Policy for SocialOpen

Effective Date: May 16, 2026

At SocialOpen, your privacy is a top priority. We are committed to maintaining the confidentiality of your personal information and ensuring a safe and secure shopping experience. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, socialopen.click. By using our website and services, you agree to the collection and use of your information in accordance with this policy.

Information We Collect

We gather personal information when you use our website, make an eyewear purchase, upload a prescription, or sign up for our newsletter. The types of information we collect include:

  • Personal Identification Information: This may include your name, email address, mailing address, phone number, payment information, and your optical prescription details required to create your custom lenses.

  • Non-Personal Identification Information: We may collect non-personal information about your interactions with our site, such as your IP address, browser type, language preferences, referring pages, and operating system. This data is primarily used to improve the performance of our website and enhance your user experience.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing Transactions: To accurately fulfill your orders for glasses and lenses, process payments securely, and provide necessary customer support related to your eyewear.

  • Communication: To send order updates, confirmations, and notifications regarding your custom lenses or frames. We may also send marketing emails about new collections, sales, and exclusive offers. You can opt out of these marketing communications at any time.

  • Improving Our Services: To analyze website usage patterns, improve functionality, troubleshoot issues, and offer you personalized frame recommendations.

  • Security and Fraud Prevention: To maintain the security and integrity of our website, detect and prevent fraudulent activities, and protect our legitimate business interests.

Data Security

We are dedicated to protecting your personal information, especially your sensitive prescription data. We employ a range of security measures to safeguard your data, including encryption technology (SSL/TLS) for data in transit and secure payment processing systems. While we take extensive precautions to protect your data, please note that no method of data transmission over the Internet or method of electronic storage is entirely 100% secure.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties for their independent marketing purposes. However, we may share your information with trusted third-party service providers who assist in the operation of our business, such as:

  • Optical labs (to craft your custom lenses)

  • Payment processors

  • Shipping carriers

  • Email marketing platforms

These third parties are carefully selected, bound by strict confidentiality agreements, and are prohibited from using your information for any purposes other than those required to perform their contracted services for SocialOpen. We may also disclose your information if required to do so by law.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

  • Remember your preferences and saved frames.

  • Track session information (e.g., items in your shopping cart).

  • Analyze browsing activity to understand how our site is used.

Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

Your Data Protection Rights

Depending on your location, you have specific rights regarding your personal data:

  • Access: Request copies of the personal data we hold about you.

  • Rectify: Request correction of any inaccurate or incomplete personal information, including outdated prescriptions.

  • Erase: Request the deletion of your personal information under certain circumstances.

  • Object/Restrict: Object to or restrict our processing of your personal data.

  • Withdraw Consent: Withdraw your consent at any time where we rely on it to process your data.

If you wish to exercise any of these rights, please contact us using the details provided below.

Retention of Your Data

We will retain your personal information, including your prescription history, only for as long as necessary to fulfill the purposes for which it was collected and to satisfy any legal, accounting, or reporting requirements.

Children’s Privacy

SocialOpen is committed to protecting the privacy of children. Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent.

Changes to This Privacy Policy

SocialOpen reserves the right to update or modify this Privacy Policy at any time. When we make changes, we will revise the “Effective Date” at the top of the page.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

  • Hotline: (608)-934-4954

  • Email: info@socialopen.click

  • Address: 3039 Dark Hollow Road, Juda, Wisconsin, United States

  • Website: socialopen.click