Terms and Conditions for SocialOpen

Effective Date: May 16, 2026

Welcome to SocialOpen! These Terms and Conditions (“Terms”) govern your access to and use of our website (socialopen.click), services, and products. By using our website, placing an order for eyewear, or engaging with SocialOpen in any way, you agree to be bound by these Terms. If you do not agree with these Terms, please refrain from using our website or services.

1. Acceptance of Terms

By accessing and using SocialOpen’s website, you acknowledge that you have read, understood, and agree to comply with these Terms, our Privacy Policy, and any other applicable policies posted on our website. Your continued use of our website after any modifications constitutes your acceptance of the revised Terms.

2. User Account and Prescriptions

To make purchases for prescription eyewear, you must create a user account and provide accurate medical information. You agree to:

  • Provide accurate information: All registration and optical prescription information must be true, current, and provided by a licensed optometrist or ophthalmologist.

  • Maintain confidentiality: You are responsible for maintaining the confidentiality of your login details.

  • Accept responsibility: You accept full responsibility for all activities that occur under your account. SocialOpen is not responsible for eyewear made from outdated or incorrectly entered prescriptions provided by the user.

3. Product Information

We strive to provide accurate descriptions, specifications, measurements, and prices for all frames and lenses listed on our website. However, colors and sizes may appear differently depending on your monitor settings. We reserve the right to modify product details, specifications, and pricing without prior notice.

4. Orders and Payment

  • Order Acceptance: All orders are subject to acceptance by SocialOpen. We reserve the right to refuse or cancel any order due to product unavailability, errors in pricing, or invalid prescriptions.

  • Payment Methods: We accept major credit/debit cards and other secure digital payment methods.

  • Pricing: All prices are listed in U.S. dollars. Shipping costs and taxes will be added at checkout.

  • Order Confirmation: An email confirmation serves as an acknowledgement of your order. Because prescription lenses are custom-made, production begins shortly after order verification.

5. Shipping and Delivery

  • Processing Time: Custom prescription lenses require lab processing time. Most eyewear orders are processed and shipped within 3-7 business days.

  • Shipping Costs: Calculated at checkout based on the shipping method and destination.

  • Delivery Times: Delivery times vary depending on your location. SocialOpen packages all eyewear securely, but we are not responsible for delays caused by the carrier.

6. Returns and Refunds

We want you to see perfectly and love your frames. Our return policy for eyewear includes:

  • Eligibility: Unworn, non-prescription frames can generally be returned within 30 days of receipt in their original packaging.

  • Prescription Lenses: Because prescription lenses are custom-crafted to your specific vision requirements, they are generally non-refundable. However, if there is a manufacturing defect or an error on our part regarding your prescription, we will remake the lenses at no additional cost.

  • Process: Please contact our customer service team to initiate a return or exchange.

7. Customer Responsibility

You agree to use the website for lawful purposes only. You must not violate any applicable laws, infringe upon the intellectual property of others, or attempt to upload malicious code to our site.

8. Intellectual Property

All content on the SocialOpen website, including text, graphics, logos, images, and software, is the property of SocialOpen and is protected by intellectual property laws. You may not reproduce or use any content without our express written permission.

9. Limitation of Liability

To the fullest extent permitted by applicable law, SocialOpen shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our website or eyewear. Our total liability for any claims shall not exceed the amount you paid for the product in question.

10. Indemnification

You agree to indemnify, defend, and hold harmless SocialOpen and its affiliates from any claims, damages, costs, and expenses (including attorneys’ fees) arising out of your use of our website or your violation of these Terms.

11. Governing Law

These Terms and any dispute arising out of your use of SocialOpen’s website or services will be governed by the laws of the State of Wisconsin, United States, without regard to its conflict of law principles. You consent to the exclusive jurisdiction of the courts located in Wisconsin.

12. Changes to Terms and Conditions

SocialOpen reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on our website with an updated “Effective Date.”

13. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

  • Hotline: (608)-934-4954

  • Email: info@socialopen.click

  • Address: 3039 Dark Hollow Road, Juda, Wisconsin, United States

  • Website: socialopen.click